FAQs

What type of plate is on the flat iron?

These flat irons have a titanium plate that provide fast, safe and even heat and is infused with a blend of keratin micro-conditioners.

What is the heat range of the flat iron?

230° F - 450° F

Is this flat iron safe for all textures?

This flat is safe for all textures from fine-coarse hair. Please remember that no matter what texture you have, heat protectant should be used anytime that you are using a hot tool for the ultimate protection.

What is a negative ion generator?

The negative ion generator emits negative ions to moisturize, provide ultimate shine, eliminate frizz and reduce heat damage.
Our hair’s cuticle is made of positive ions and the negative ion generator, like a magnet, closes the cuticle to create a smooth, silky hair surface and seal in the hair’s moisture.

How many days will it take my order to ship?

Please allow up to 5-7 business days for your order to ship.

What is the refund policy?

Refunds are available within 30 days of receiving your item and must be unused, in its original packaging and you must have proof of purchase. Please contact us immediately if you received the wrong item or if item is defective or damaged. To start a return you can email Returns@thehairbarcollection.com

How can I contact someone?

Email info@thehairbarcollection.com or fill out the form on the Contact Us page for questions or concerns.